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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendolyn Ison

March 31, 2026

5  out of  5
rating by Wendolyn Ison
"Quick and easy service"
We responded:
"We appreciate your review, Wendolyn. We are so happy that you had such a wonderful experience with State Farm Agent Lori Coucke’s Team here in Meridianville ! "
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terrence stewart

March 30, 2026

5  out of  5
rating by terrence stewart
"Great customer service"
We responded:
"terrence, thank you for your wonderful review of State Farm Agent Lori Coucke’s Team! terrence, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lori Coucke’s Team! "
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Tricia Diaz

March 25, 2026

5  out of  5
rating by Tricia Diaz
"I switched my auto insurance today with Micah and I can't say good things about him and this company. They have saved us so much money. And their customer service is impeccable!"
We responded:
"Tricia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lori Coucke’s Team—we are always here to help!"
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Heather Alvey

March 24, 2026

5  out of  5
rating by Heather Alvey
"Lori is not only a wonderful agent but she’s a great neighbor! Love having her by my side in all the ways that matter most. Highly recommend!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lori Coucke’s Team! We deeply appreciate your kind words here in Meridianville . "
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Tyler Kelley

March 20, 2026

5  out of  5
rating by Tyler Kelley
"Namoi was great to work with. I was able to get better coverage on cars and homes for a lower cost. The process was extremely easy. I highly recommend working with this team."
We responded:
"Tyler, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Công hạnh Hồ

March 10, 2026

5  out of  5
rating by Công hạnh Hồ
"The company is very good. The staff works enthusiastically"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Coucke’s Team. "
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Michael Klein

March 6, 2026

5  out of  5
rating by Michael Klein
"Lori is great to work with! Outstanding customer service and pricing. Highly recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Coucke’s Team. "
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Lucas Moore

March 6, 2026

5  out of  5
rating by Lucas Moore
"I’m grateful for calling State Farm! Duane and Lori were so easy to talk to with top notch customer service! When they tells you they are going to do something they do it without hesitation. They are very knowledgeable about everything there is to know about home and auto insurance! They helped guide me in selecting the best policy for both home and auto!"
We responded:
"Thank you for the kind words!!! We truly appreciate you taking time! We look forward to serving you!!!"
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mary jones

March 5, 2026

5  out of  5
rating by mary jones
"Lori Coucke from State Farm is my insurance agent, and I really appreciate how easy it is to talk to her. Plus, she’s incredibly knowledgeable about her work! 🤗 She’s so patient and caring with me. And I love that Lori gets back to me so quickly on my emails and texts. Thank you, Lori! Best, Mary"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lori Coucke’s Team! We deeply appreciate your kind words here in Meridianville . "
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terri bare

March 5, 2026

5  out of  5
rating by terri bare
"Micah was great to work with. Was able to get better insurance coverage for a lower cost. The process was smooth and seamless. Highly recommend working with this team."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Connie Carter

February 26, 2026

5  out of  5
rating by Connie Carter
"I have had the pleasure getting to know Lori and her Fabulous team members.They are a Blessing to be around so professional, very caring always greeted with a Smile. Lori treats you just like part of their Family. They are top-notch in my book 10+. Someone that truly cares about You."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Coucke’s Team here in Meridianville . "
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summersify summers

February 20, 2026

5  out of  5
rating by summersify summers
"I have been a long term customer of State Farm Insurance. Over the years I've had the pleasure of working with two extraordinary agents, Marshall England and Lori Coucke. (WithLori being the most current) I've experienced nothing but pleasant, consistent and reliable service . I know without reservation, that I can can count on she and staff to support me with any issue. This type of customer service is absolutely appreciated. Thanks Lori Coucke and staff for always coming through when needed over the years."
We responded:
"Thank you so much for the 5-stars, summersify! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tiffany Morgan

February 13, 2026

5  out of  5
rating by Tiffany Morgan
"Reached out to help me get a lower rate. Micah was very knowledgeable and helpful. He made sure I understood my auto coverage and helped me set up life insurance. Thank you for all your help."
We responded:
"Thank you for taking the time to leave such a great review, Tiffany. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anna Brown

January 30, 2026

5  out of  5
rating by Anna Brown
"5+ stars for Lori Coucke and her crew at State Farm! They are always eager to help and polite and perfectionists at helping and retuning my calls . Thanks Lori and team for all you do!! Annals"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Coucke’s Team here in Meridianville . "
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Don “Trey” Hamley

January 13, 2026

5  out of  5
rating by Don “Trey” Hamley
"Really good staff and always very helpful even when I was going through hard times they worked with me and made it all work out. Great place to do business with!!"
We responded:
"Thanks so much for the fantastic rating, Don! We are so glad you had a positive experience with us here at Lori Coucke State Farm. If there is anything we can do for you in the future, just give us a shout!  "
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Kathya Kharchenko

January 8, 2026

5  out of  5
rating by Kathya Kharchenko
"I thought I would never trust State Farm again, but Lori completely changed my mind. It’s always easy to get information, she is incredibly helpful, and whenever I have questions, she makes sure I get a clear and proper answer. Highly recommend."
We responded:
"I’m so thankful we have earned your trust. We are always here to help you with your insurance needs!!! "
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QLD SALES QLD

December 8, 2025

5  out of  5
rating by QLD SALES QLD
"Lori is a great agent! I LOVE this office, they are always so helpful, efficient and has a quick response. We have been with this agency for years and wouldn't consider using anyone else. Great insurance agency!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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DesertRat332

December 5, 2025

5  out of  5
rating by DesertRat332
"Very helpful and quick to respond. Friendly office staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Myka Huezo

December 1, 2025

5  out of  5
rating by Myka Huezo
"Their staff is extremely helpful and pleasant! I would highly recommend!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darby Parrish

November 19, 2025

5  out of  5
rating by Darby Parrish
"I have consistently gotten great customer service from this agency. They are always super helpful and it’s easy to get to speak to someone when you have a question."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shelley Rowland

November 8, 2025

5  out of  5
rating by Shelley Rowland
"Caty was very helpful, informative and able to answer all my questions. It was a pleasure to be able to meet her in the office and get all our insurance needs transferred over."
We responded:
"Thank you for your kind review!!! If we can assist you with your insurance needs please reach out! "
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Anna Green

October 23, 2025

5  out of  5
rating by Anna Green
"Caty was great! Very informative, very helpful, very patient, straight to the point. Always followed up on the appointment calls."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leon Jones

October 23, 2025

5  out of  5
rating by Leon Jones
"We have had our home and auto insurance with State Farm for over some 30 years and have been extremely happy with there friendly and professional services. My agent Lori is always there for me when I call her with any questions I may have. She is courteous and very easy to talk to.. She is quick to answer my emails and she even offers ways that we can save money. State Farm has been very fair and dependable for us throughout. I feel like, we really matter to them and that we're not just a number.. My husband just passed and Lori has helped me in these very trying times. Thank You, Lori! The Jones's, Harvest, AL"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are always here to assist you with your insurance needs."
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Ben Boggess

October 7, 2025

5  out of  5
rating by Ben Boggess
"Lori is awesome and handles our insurance for our rental business and all of our personal stuff (cars/home). Highly Recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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anthony metz

September 26, 2025

5  out of  5
rating by anthony metz
"⭐️⭐️⭐️⭐️⭐️ Caty has been absolutely fantastic to work with! She is by far the best insurance agent I’ve ever had. From the start, she has been so kind, courteous, and knowledgeable. She’s taken the time to patiently walk me through multiple quotes and different scenarios without ever making me feel rushed. Her professionalism and genuine care really stand out as she goes above and beyond to make sure everything is clear and that I have the coverage I need. It’s rare to find someone who combines expertise with such kindness, but Caty does exactly that. On top of that, she recently became certified to sell life insurance, which is a huge plus because it means she can help with every aspect of protecting what matters most. It has truly been a privilege and a pleasure to work with her, and I highly recommend her to anyone looking for an insurance agent who is not only skilled but also genuinely cares about her clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"