Reviews
State Farm® Agent Lori Coucke
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Terrie Selby
October 30, 2026
"Good job Toya"
We responded:
"Thank you so much for the 5 stars, Terrie! We truly appreciate your feedback and are always happy to help whenever you need us. "
Anthony Toney
October 21, 2026
"Such a wonderful and positive experience. I spoke with both Lori and Tonya and they both were very helpful to my needs and questions. Thanks."
We responded:
"Anthony, thank you for the amazing review! Our Meridianville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lori Coucke, your State Farm Agent "
Gary Houk
October 20, 2026
"I have always received nothing but the best in customer service from this agent and her staff. Toya R. always takes care
of any questions or concerns that come. Great agency!"
We responded:
"Thank you so much for your wonderful feedback of us here at Lori Coucke’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Lori Coucke’s Insurance Team "
Freeman Hughes
October 14, 2026
"You guys are awesome! Saved me a lot of money with much better rates too!!"
We responded:
"Thank you so much for your kind review, Freeman! If you need insurance assistance, we are just an email or call away! - Lori Coucke, your State Farm Agent "
Sarah Ford
October 8, 2026
"Returned calls immediately and found answers to concerns. Also provided an info session for my group."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Meridianville to know you had such a great experience with us. "
Missy Perry
October 2, 2026
"They are always very helpful"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Meridianville to know you had such a great experience with us. "
faith dunham
September 27, 2026
"A huge thank you to this local State Farm agent for consistently supporting Hazel Green High School and our community! Your continued support of our students, athletes, and school programs truly makes a difference. We appreciate you always showing up and giving back to the community you serve! ❤️"
We responded:
"Thanks so much for the amazing review, faith! We really appreciate your support here in Meridianville. Just reach out anytime if you need us - we’re here for you. "
Anna and Jacob Harshbarger
September 23, 2026
"We started with a renters insurance but actually moved our house and car insurance over with Lori‘s team because their service is so good! They are so fast, helpful and understanding. Working with them makes insurances a breeze. We appreciate their service."
We responded:
"Anna, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
David Jones
September 21, 2026
"By far the most reasonable of all Top 10 insures in the US. I came over from USAA after 26 years and have had great customer service relations thus far. Very please at this time."
We responded:
"Thank you so much for the 5 stars, David! We truly appreciate your feedback and are always happy to help whenever you need us. "
Greg Lawrence
September 16, 2026
"Great staff… excellent service & rapid response! Highly recommended…. 😎"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Ed Aaron
September 14, 2026
"I have been using this office for a number of years and I will continue using them. Their agent, Lori, is always available, knowledgeable and helpful, and the staff is equally friendly and very helpful with any of my insurance needs."
We responded:
"Ed, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Meridianville insurance team! - Your State Farm Agent, Lori Coucke "
Leslie Fearn
September 10, 2026
"I was experiencing difficulty with a claim. I was lead to stop by my agent's office to see if I could get help there. I am so thankful that I did. Lori and her staff were very helpful in guiding me through the process and went an extra step to followup on the outcome. Blessings to Lori Coucke and her staff for care about her customers and their needs."
We responded:
"Leslie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Meridianville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Lori Coucke and Team "
Bo Nola
September 4, 2026
"Spoke with Shania and made the process so easy. She is very respectful, knowledgeable, and professional. I highly recommend Shania and the staff at State Farm in Meridianville"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Meridianville to know you had such a great experience with us. "
Charlotte Coleman
September 1, 2026
"Very cooperative and punctual with responses. I have had State Farm for many years and they have been very responsible to our needs."
We responded:
"Hi Charlotte, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Meridianville. If you ever need help, we are just a phone call away! - Your State Farm Agent, Lori Coucke "
Warren Pendelton
August 28, 2026
"Its always a pleasure to do business with Lori and her staff"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kansas Tedder
August 24, 2026
"Shania Collins does an amazing job at getting you a quote and set up."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Doug Wesner
August 21, 2026
"Shania was amazing. She is very knowledgeable, explained all options available and made recommendations for our homeowners and auto insurance coverage."
We responded:
"Thank you so much for your wonderful feedback of us here at Lori Coucke’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Lori Coucke’s Insurance Team "
Sean Barnes
August 11, 2026
"Lori and company are SUPER helpfuI and VERY professional I would recommend through and through to anyone!"
We responded:
"Hi Sean, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Meridianville. If you ever need help, we are just a phone call away! - Your State Farm Agent, Lori Coucke "
James Mayfield
August 4, 2026
"Lori and her team are awesome! I reached out to her out of the blue when I needed something and she was super helpful."
We responded:
"James, thank you for the fantastic review! We’re always here to support you with your insurance needs in Meridianville. "
Bert Phillips
July 31, 2026
"Always a pleasure to do business with. Very responsive & kind!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ricky Ray
July 23, 2026
"Lori and her crew are top notch. They have always been there when I needed them. Couldn't ask for a better agent"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Shayla Gallinger
July 23, 2026
"Micah @State Farm took excellent care of our homeowners insurance needs when another company drop the ball on us. State Farm made this whole process easy and painless."
We responded:
"Shayla, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Meridianville insurance team is always here and happy to help. "
D Craig
July 17, 2026
"Lori and her team have been excellent and a pleasure to work with. My previous agent retired and I transitioned to Lori when she moved to Meridianville. With my busy schedule, she has made all of my policy changes extremely easy and is always very responsive and attentive. I'm trusting her with my children as they get older and move onto their own policies, with one recently becoming a client."
We responded:
"Wow, thank you for the 5-star review, D! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Pam Joiner
July 15, 2026
"Always clear and complete answers, each staff member I have spoken with are kind and courteous!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Lisa Enochs
July 8, 2026
"Shania, Has been great so far, she was able to bring my auto insurance in less than $100 of what I was currently paying, with better coverage. So glad she reached out to me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lori Coucke’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Meridianville ."